Services and session terms

Xoqipe has worked with young professionals in Leeds since 2012. Our team of 8 offers 12 services built around one mobile budgeting app: setting it up, connecting it to your real spending, and learning to read what it shows you. Each service below lists its length and fixed price, so you know the terms before you ask for anything. We reply to requests within 24 hours.

12 services 14 years in business 1536 completed jobs 9 areas served

Getting started with the app

These first four services suit anyone opening a budgeting app for the first time. They cover account setup, sorting your income and outgoings into sensible groups, and the first monthly plan. Sessions run in person at our Leeds office or by video call, and you leave with a working budget on your own phone.

App Setup Session

We install the app on your phone, create your profile and set your pay date, so the monthly cycle starts on the day your salary actually arrives. You choose notification times, a currency format and a lock method. We also walk through the home screen, the transaction list and the monthly overview, and explain what each figure means. By the end, the app holds your real starting balance and you know where to find every main screen without searching. Bring your phone, charger and your latest payslip.

£2560 minutes

Income and Outgoings Mapping

We go through three months of bank statements and sort each payment into fixed bills, flexible spending and savings. Rent, council tax, transport, subscriptions and food are separated so each has its own line in the app. We point out payments you may have forgotten, such as yearly renewals or small recurring charges. The result is a clear list of what leaves your account every month, entered into the app and checked against your actual pay. Bring statements as PDF files or paper copies.

£45fixed price

First Monthly Budget Build

Using your mapped outgoings, we set a spending limit for every category and a realistic amount for savings. The limits are based on what you spent before, not on a generic rule. If rent takes a large share of your pay, the plan accepts that and trims elsewhere. We enter all limits into the app, set alerts at 80 percent of each limit, and agree one small adjustment to test during the first month. You receive a one-page summary of the plan in plain wording.

£3045 minutes

Bank Account Linking Help

Connecting a current account to the app can fail for small reasons: expired consent, a changed password or a security prompt that never appears. We guide you through the secure connection one step at a time, and we never ask for or store your banking passwords. Once linked, we check that transactions arrive with the correct dates and amounts, and that pending items are labelled properly. We can link up to three accounts in one visit, including a savings account and a credit card.

£55fixed price

Building routines that last

A budget only works if you open it. These services deal with the daily habits around the app: categorising purchases, planning for goals and keeping an eye on subscriptions. They are shorter and suit people who already have the app running but find the numbers drifting.

Category and Rules Tuning

Automatic categories are often wrong: a coffee shop becomes shopping, a train ticket becomes entertainment. We review your last 200 transactions, correct the labels and create rules so the same merchant is sorted correctly from then on. We also merge categories you never use and split the ones that are too broad, such as a single food line that hides takeaways inside groceries. After the session your monthly charts match how you really live, which makes every later review quicker.

£3560 minutes

Alerts and Reminders Setup

Alerts are useful only when they are few and specific. We set a warning when a category reaches 80 percent of its limit, a reminder three days before large bills leave your account, and a weekly summary on the day you choose. We turn off the noisy defaults that you would ignore within a week. Each alert is tested on your phone so you see exactly how it will look. A short session, and it removes a lot of surprise at the end of the month.

£2030 minutes

Savings Goal Planning

We turn a goal, such as a rental deposit, a holiday or an emergency fund of three months of outgoings, into a monthly figure that fits your pay. The app's goal feature is set up with a target amount, a date and an automatic transfer reminder. We show how the plan changes if you save £20 more or less each month, so the trade-off is visible before you commit. Up to three goals can be set in one session, each ranked by priority.

£40fixed price

Subscription and Bills Review

Streaming, gym, software, cloud storage and phone contracts add up quietly. We list every recurring payment found in your statements, mark the renewal dates and note which ones you have used in the last 60 days. You decide what to keep; we do not cancel anything on your behalf. We also check whether energy, broadband and mobile plans are close to the end of a fixed term, and set app reminders so you can compare options before an automatic rise begins.

£60fixed price

Reviews and ongoing support

Spending changes with a new job, a house move or a pay rise. The last four services help you review the plan, deal with irregular income and get quick answers when something in the app looks wrong. 354 of our clients have come back for a second job, usually for a review after the first few months.

Quarterly Budget Review

Every three months we compare your planned limits with what you actually spent, category by category. We identify where limits were too tight, where money was left over and which one-off costs distorted a month. Limits are then reset with the new figures, and the savings plan is adjusted to match. You get a short written summary with three clear actions for the next quarter. This works best after at least ninety days of app data, so there is a real pattern to examine.

£5090 minutes

Freelance and Variable Income Setup

If your pay changes from month to month, a standard budget breaks quickly. We set the plan on your lowest likely monthly income, then route anything above it into savings and a tax reserve. The app is configured with a separate pot for tax, so that money is not mistaken for spending money. We also show how to record invoices that are paid late. This session suits contractors, part-time workers and anyone with commission or bonus pay.

£1530 minutes

Shared Household Budgeting

Flatmates and couples often split rent, bills and groceries unevenly. We set up shared categories in the app, agree who pays what and record the split so it is clear who owes whom at the end of the month. Personal spending stays private. We also set a joint limit for shared costs, such as the weekly food shop, and a simple rule for handling one-off purchases. Both people are welcome to attend, and the session can run by video call.

£18fixed price

Quick Troubleshooting Call

When a balance looks wrong, a transaction is duplicated or the app stops syncing, a short call is often enough. We check the connection status, look for duplicated or pending entries and correct them in front of you. If the fault lies with the app itself rather than your setup, we tell you plainly and suggest the next step. Book this for a single problem; larger changes to your categories or limits belong in one of the longer sessions listed above.

£35fixed price

Terms that apply to every service

All prices are in pounds sterling and include VAT where it applies. The price shown is the price you pay; there are no booking fees. Sessions take place at 104 Harehills Lane, Leeds LS1 1FF, or by video call, and we also serve nine areas across Leeds and its surroundings.

Opening hours are Monday to Friday 10:00 to 17:30, Saturday 10:00 to 16:00, and closed on Sunday. You can change or cancel a booking up to 24 hours before it starts at no charge. We give education about using budgeting software and personal money habits. We do not provide regulated financial advice, investment recommendations or credit products, and we never handle your money.

Not sure which service fits?

Tell us how you earn, what you spend on and what you want the app to do for you. We reply within 24 hours and suggest the shortest route to a working budget.

Contact Xoqipe